Internal Medicine Services | Wilson, NC Internists
Internal Medicine • Wilson, NC
Ratings by platform
- Wilson Physician Services (Internal Medicine providers list): 4.9/5 (31) and other provider ratings such as 4.7/5 (355) and 4.9/5 (349) (31; 355; 349 (as shown for specific providers))
- WebMD (Dr. Douglas Brewer): 5.0/5 (17 ratings (4 reviews shown))
- Vitals (Dr. Diana M. Alexandru): 94 ratings / 93 written reviews shown (rating value not explicitly visible in excerpt) (94 ratings; 93 written reviews)
- Healthgrades (Dr. Kerrie-Anne Heron): 4.2 star rating (26 reviews)
- Vitals (Dr. Charles J. Baio): 2.4 average rating (13 ratings; 7 written reviews)
- Vitals (Wilson Internal Medicine Associates practice page): No overall numeric rating shown (provider-level info only)
- BestProsInTown (Wilson Medical Group listing): Google 3/5; Facebook 3/5; Nextdoor 8 (value not clearly comparable to stars) (Reviews count not shown in excerpt; summary includes 97 reviews total for the listing)
What patients say
Patients praise
- Physician communication and bedside manner praised (knowledgeable, compassionate, listens, explains clearly).
- Staff friendliness and responsiveness mentioned positively in some reviews.
- Quality of care described as helpful/thorough, including prompt evaluations and appropriate referrals.
Common complaints
- Negative experiences involving rudeness or lack of listening by staff/office.
- Long wait times and appointment/office organization complaints.
- Concerns about limited follow-up/availability (no on-call) or refusal to treat certain situations.
- Low ratings for some providers including dissatisfaction with care continuity.
In patients' words
"“No follow ups… was told to go to urgent care… Call a year later…” (Dr. Jessica H. McKee review excerpt on Vitals)"
— https://www.vitals.com/doctors/Dr_Jessica_Mckee.html"“Front office help VERY RUDE. THE WAIT IS TERRIBLE…” (Dr. James G. Sigmon excerpt on Vitals)"
— https://www.vitals.com/doctors/james-sigmon-dy7lwz"“She is a great doctor!… thorough, knowledgeable, patient, and personable. I highly recommend her…” (Birdeye reviews for Dr. Jessica McKee)"
— https://reviews.birdeye.com/eastern-internal-medicine-pa-mckee-jessica-h-do-169413239314494"“He diagnosed me having a sever heart problem… sent me to Raleigh… open heart surgery… Today Im mending…” (Dr. Charles J. Baio review excerpt on Vitals)"
— https://www.vitals.com/doctors/charles-baio-3iwvrk"“I have received quality metical advice… Personal one on one consultation from Dr Bayo…” (Dr. Charles J. Baio review excerpt on Vitals)"
— https://www.vitals.com/doctors/charles-baio-3iwvrkMore clinics in Wilson
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