Gastroenterology & Endoscopy | Wilson, NC
Gastroenterology • Wilson, NC
Ratings by platform
- WebMD Care (for Dr. Venkatesh Lakshman): 4.0 out of 5 (25 ratings)
- Vitals (for Dr. Duane D. Fitch): 3.8 out of 5 (8 reviews)
- Wake Endoscopy (Wilson Endoscopy Center): 4.93 out of 5
What patients say
Patients praise
- Professional and efficient procedure care
- Positive experiences with specific providers for routine procedures like colonoscopies and endoscopies
- Caring and welcoming staff at specific facilities
Common complaints
- Poor office communication and lack of response to urgent issues
- Concerns regarding unprofessional or condescending bedside manner
- Long wait times or hurried consultations with doctors
- Administrative difficulties, including appointment cancellations and records access after discharge from a practice
In patients' words
"I became very ill and called the office. I was told I would get a call back in 3 days! I got sicker... I never got a call EVER."
— Patient review (WebMD)"I had a colonoscopy today and received excellent service. Dr. Fitch and all of the staff were very nice and professional."
— Patient review (Vitals)"Dr. Lakshman is unprofessional and narcissistic. He is very condescending when speaking with you."
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