Drug & Alcohol Addiction Treatment in Wilmington, DE
Addiction Treatment • Wilmington, DE
Ratings by platform
- Rehab.com (Brandywine Counseling & Community Services): 3.1/5 (73 reviews)
- Rehab.com (Aquila – Wilmington): 4.3/5 (16 reviews)
- Rehab.com (Limen Recovery + Wellness): 3.5/5 (10 reviews)
- Google Reviews (SODAT Delaware, Inc.): 1.3/5 (21 reviews)
- Google Reviews (Gaudenzia Fresh Start): 1.7/5 (10 reviews)
What patients say
Patients praise
- Highly regarded individual counseling and supportive, compassionate staff at specific programs
- Effective structured treatment programs, including Partial Hospitalization (PHP) and Intensive Outpatient (IOP) services
- Positive outcomes for long-term sobriety and life stabilization reported by some patients
- Appreciation for personalized care, empathy from staff with shared experiences, and a welcoming, modern treatment environment
Common complaints
- Reports of poor communication, including unresponsiveness to phone calls and difficulty reaching staff
- Complaints regarding administrative errors, including issues with paperwork and scheduling for DUI evaluations
- Concerns about professional behavior, perceived rudeness, or lack of empathy from some staff members
- Allegations of facility or management issues at specific locations, such as building code violations or perceived unsafe environments
- Dissatisfaction with non-refundable fees related to cancelled or missed appointments
In patients' words
"Essentials, is the greatest thing that happened in my life.. The staff there are the best people and they really care"
— Essentials Recovery testimonial"No matter who gets the phone, they are rude and most times hang up if you demand a person and not a voice mail. My case worker, Trail Lynn screams at me and tells me it’s all my fault."
— SODAT Delaware Google Review"DO NOT GO TO GAUDENZIA. The stafff supports a strange, cultlike, volatile environment ...in short."
— Gaudenzia Fresh Start Google Review"This place is highly unprofessional, to say the least. I’ve now paid twice to set up an evaluation through Zoom for DUI classes, and they failed to join both times."
— Brandywine Counseling & Community Services reviewMore clinics in Wilmington
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