Well Rooted | Functional Medicine & Pediatric Care
Wellness and Functional Medicine • Wilmette, IL
Ratings by platform
- Birdeye: 4.3 out of 5 stars (78 reviews)
What patients say
Patients praise
- Strong appreciation for the holistic, root-cause approach to medicine
- Positive experiences with specific providers who are described as attentive, knowledgeable, and caring
- Success stories regarding chronic conditions like eczema and gut health where traditional medicine failed
- Parents feel listened to and respected in their decision-making process
- Appreciation for accessible communication, including weekend availability for some providers
Common complaints
- High staff turnover leading to inconsistent continuity of care
- Concerns regarding the clinic's expansion impacting the quality of the original environment and service levels
- Reported difficulty obtaining refunds, with credit-only policies cited by some patients
- Specific complaints about medical decision-making (e.g., antibiotic prescribing protocols)
- Perceived decline in personalized attention and responsiveness as the practice has grown
In patients' words
"Since then I’ve had 4 different practitioners that have come & gone while being a patient... Then out of no where the one who was reading my labs just up & quit. So then I was switched to a completely new practitioner."
— Birdeye review"Well rooted was great but it seems like their expansion etc is taking away from the original environment. Made an appt after being a patient for years and needed to cancel because we don’t need their service and they won’t refund just credit."
— Nutrifinder review"Jessica is extremely present during very visits, despite whatever is happening outside the exam room door. She is incredibly kind, gentle, patient and with excellent clinical skills and judgement!"
— Well Rooted testimonial pageMore clinics in Wilmette
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