Chicagoland Children's Health Alliance - Pediatric Immediate Care ...
Primary Care • Wilmette, IL
Ratings by platform
- Yelp: 3.0 out of 5 stars (9 reviews on Yelp (as of last data capture))
What patients say
Patients praise
- Knowledgeable, empathetic, and compassionate medical staff (doctors and nurses)
- Clean, spacious, and welcoming facility with colorful, child-friendly decor
- Quality of care provided by clinical staff is generally praised
Common complaints
- Inconsistent front desk staff, with reports of rudeness and unprofessionalism
- Long or frustrating wait times
- Being turned away due to capacity issues despite having appointments
In patients' words
"Many reviews highlight the expertise and compassion of the medical staff... However, experiences with the front desk staff vary significantly, as some users reported rudeness and unhelpfulness."
— Wheree Review Summary"This is a super neat pediatric facility. It's very colorful inside and lots of animal artwork. Front desk was helpful. I only wish it was easier to find..."
— Yelp Review"This facility can be hit or miss when it comes to the front desk, nurses..."
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