Wilmette - React Physical Therapy
Physical Therapy • Wilmette, IL
Ratings by platform
- Health Hives: 5/5 (115 reviews)
- Yelp (Brand-wide): 4.4/5 (48 reviews)
What patients say
Patients praise
- Knowledgeable, professional, and caring physical therapists
- Personalized and effective treatment plans
- Friendly and welcoming staff environment
- Thorough explanation of anatomy and treatment goals
- Long-term focus on sustainability and preventative exercises
Common complaints
- Billing and payment processing issues
- Strict cancellation policy and associated fees
- Concerns regarding staff turnover and training consistency
- High cost of sessions even after insurance discounts
In patients' words
"The PT sessions are amazing and the one on one follow up exercises with knowledgeable PT aids so helpful. I’ve been to other PT shops but now only React."
— Health Hives review"The billing and payments process is an absolute nightmare. I have followed up regarding what I believe to be an over-bill for the past 4 months and requested an adjustment to the amount due to no avail."
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