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Optometrists in Wilmette | Big City Optical at Plaza del Lago logo

Optometrists in Wilmette | Big City Optical at Plaza del Lago

OptometryWilmette, IL

★★★★☆4.4/522 reviews across 2 platforms

Ratings by platform

  • Yelp: 4.5/5 (20 reviews (on Yelp))
  • Malls in America: 3.5/5 (2 votes)

What patients say

Patients praise

  • Highly knowledgeable, professional, and thorough optometrists (specifically Dr. Richard Schrenzel).
  • Friendly, personable, and helpful staff.
  • Excellent selection of designer frames.
  • Effective diagnostic and clinical care.

Common complaints

  • Occasional complaints regarding communication about expected delivery times for glasses.

In patients' words

"Doc Schrenzel is the very finest eye analyst that I have ever met. He is thorough, has excellent diagnostic tools and outstanding communication skills... he restored my vision."

Review from BusinessYab (Plaza Del Lago Vision Center)

"Have always had a positive experience coming here. Freddy is fun, personable and knowledgeable. She adjusted my frames perfectly."

Review from MapQuest/Yelp user

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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