Northwestern Medicine Audiology Winfield
Audiology • Wilmette, IL
Ratings by platform
- Northwestern Medicine Official Site: 5.0 out of 5.0 (1,118 ratings) for Dr. Laura C. Spinelli (88 reviews)
- Northwestern Medicine Official Site: 4.9 out of 5.0 (1,053 ratings) for Dr. Whitney M. Hawkins (100 most recent reviews listed)
- Healthy Hearing: 5.0 out of 5.0 (4 reviews)
- Healthy Hearing: 5.0 out of 5.0 (2 reviews)
What patients say
Patients praise
- professional, knowledgeable, and caring clinicians
- clear explanations of testing and procedures
- patient-centered approach without pressure to purchase products
- efficient and prompt service
Common complaints
- billing concerns regarding service costs
- perceived poor listening skills or lack of communication from staff
- long wait times
In patients' words
"Dr. Laura C. Spinelli is outstanding – professional, compassionate, and truly attentive to her patients' needs. She takes the time to explain things clearly, listens with care, and makes you feel completely at ease."
— Northwestern Medicine patient review"Very professional, caring and helpful. Couldn't ask for better care."
— Northwestern Medicine patient review"The hospital Audio dept. soaked me by billing in a way that made more money for them at my expense. Don't trust them to look out for you."
— Yahoo Local review (referencing Northwestern Center for Audiology)More clinics in Wilmette
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