Evergreen Sports Medicine | University of Vermont ...
Sports Medicine • Williston, VT
Ratings by platform
- Yahoo Local: 2.5/5 (19 reviews on Yahoo Local)
- Yelp: Mixed star rating (19 reviews on Yelp)
What patients say
Patients praise
- Efficient and compassionate care for sports injuries and acute issues
- Knowledgeable and skilled medical providers and assistants
- Prompt responses for urgent or self-referred care needs
- Professional and helpful front office staff in some patient experiences
Common complaints
- Communication and follow-up issues, particularly regarding insurance authorizations and prescription management
- Long wait times for appointments or at the clinic despite scheduled times
- Reports of unprofessional or dismissive bedside manner from certain providers
- High staff turnover and feelings of being treated as just a number
- Administrative friction regarding billing and service charges
In patients' words
"I called Evergreen Sports Med as a self referral and they got me in to be seen within 2 hours of me calling (same day of injury)! I got an x-ray and saw the provider... who was efficient, knowledgable, and kind."
— LocalityBiz patient review"I have been trying to get my provider... to get my prescribed medication authorized with my insurance for more than 2 weeks. I am OUT of medication. I call every day, and every day I am told that they are waiting on the insurance to authorize it."
— Birdeye patient review"We really feel like just a number at this practice. They have a very high turnover for practitioners... They literally did not care."
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