Imaging | CHI St. Alexius Health
Radiology/Imaging • Williston, ND
Ratings by platform
- Rehab.com: 2.08/5 (192 reviews)
- Birdeye (Primary Care Clinic): 4.1 stars (10 reviews)
- U.S. News (patient experience / HCAHPS categories): Patient experience score 3/5 (with category percentages shown)
What patients say
Patients praise
- Advanced imaging services and technology (e.g., digital PET/CT, modern radiology capabilities)
- Some patients report good provider/patient experience in related clinic reviews
Common complaints
- Patient complaints focused on billing/customer service issues
- Reported insensitivity/volume of hospital audio (baby song broadcast) and concerns about bedside care/medication
- Lower-than-average patient experience scores on public hospital-reporting sites
In patients' words
"“I’ve consistently had a frustrating experience with CHI billing. Simple payments take 25–30 minutes or more…”"
— Rehab.com review for CHI St. Alexius Health Williston Medical Center"“It’s incredibly disappointing that this hospital insists on blasting a ‘baby song’ through the entire building every time a baby is born.”"
— Rehab.com review for CHI St. Alexius Health Williston Medical Center"“Below the National AverageThis hospital has a lower patient experience than the average hospital.”"
— NPI Dashboard (patient experience section)"“We’re proud to provide our community with the most advanced Radiology services.”"
— CHI St. Alexius Health blog (radiology services)More clinics in Williston
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