CHI St. Alexius Health Williston Primary Care Clinic

Patients praise

• Some patients report receiving high-quality, attentive care from specific providers
• Positive experiences noted in specialized areas like day surgery with helpful nursing staff

Common complaints

• Significant complaints regarding the billing department, including difficulties with payments, inefficiency, and accounts being sent to collections unnecessarily
• Reports of poor bedside manner from some medical staff, particularly in the emergency room
• Concerns regarding administrative and staff competence in specific departments such as pediatrics
• Criticism of insensitive hospital policies, such as the broadcasting of a sound system throughout the facility following births