Behavioral Health - Trinity Health
Mental Health • Williston, ND
Ratings by platform
- Birdeye (Trinity Community Clinic - Western Dakota): 3.4 out of 5 stars (125 reviews)
- Birdeye (Trinity Medical Group): 2.5 out of 5 stars (11 reviews)
What patients say
Patients praise
- Compassionate and kind care from some medical staff
- Instances of positive experiences with clinical interactions
Common complaints
- Difficulty reaching the clinic via phone, including long hold times
- Frustration with appointment scheduling and cancellations
- Reports of unprofessional or rude interactions with staff
- Dissatisfaction with the quality of medical service and diagnostic thoroughness
In patients' words
"I’ve been calling religiously as my daughter needs to get in but I’m on hold for 20+ minutes before I decide to hang up."
— Birdeye user review"They are very kind and sweet. When I had to drive to the hospital, they made my 11 yr old feel safe... Great team!!!!"
— Birdeye user review"They never seem to answer the phone I always have to go out of my way just to get an appointment."
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