General Surgery - Trinity Health
General Surgery • Williston, ND
Ratings by platform
- Birdeye (Trinity Community Clinic - Western Dakota): 3.4/5 stars (125 reviews)
- Birdeye (Trinity Medical Group): 2.5/5 stars (11 reviews)
- Yelp (Trinity Health - Western Dakota): 1/5 stars (1 review)
What patients say
Patients praise
- Professional and friendly front desk staff (noted in some reviews)
- Kind and compassionate care in specific departments, such as pediatric services
- Generally satisfactory clinical experiences when able to secure an appointment
Common complaints
- Difficulty scheduling appointments via phone
- Long wait times on hold
- Staff communication issues, including alleged dishonesty or rudeness by receptionists
- Billing and financial process concerns
- Perceived lack of care from some providers
In patients' words
"They are very kind and sweet. When I had to drive to the hospital, they made my 11 yr old feel safe, gave her a pink bunny, made her feel better, were very kind."
— Birdeye review for Trinity Community Clinic - Western Dakota"I’ve been calling trying to make an appointment for my baby for a month and a half now... I’ve been calling religiously as my daughter needs to get in but I’m on hold for 20+ minutes before I decide to hang up."
— Birdeye review for Trinity Community Clinic - Western Dakota"I set an appointment here and they failed to call me that it needed to be cancelled. Then they lied about having called me... I'm definitely not trusting them as my medical provider if they are going to blatantly lie to my face."
— Birdeye review for Trinity Medical GroupMore clinics in Williston
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