Trinity Health Western Dakota
Cardiology • Williston, ND
Ratings by platform
- Birdeye (Trinity Community Clinic - Western Dakota): 3.4/5 (125 reviews)
- Birdeye (Trinity Medical Group): 2.5/5 (11 reviews)
What patients say
Patients praise
- Professional and friendly reception staff (in some instances)
- Kind and helpful care for pediatric patients
- Satisfaction with certain medical providers when appointments are successfully obtained
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Complaints about staff professionalism and rudeness at the reception desk
- Perceived lack of care and unprofessional behavior from medical providers
- Issues with communication regarding appointment cancellations
- Billing and financial concerns
In patients' words
"I’ve been calling trying to make an appointment for my baby for a month and a half now... I’m on hold for 20+ minutes before I decide to hang up."
— Birdeye Review"When I had to drive to the hospital, they made my 11 yr old feel safe... were very kind and as soon as I met up with them they let me know how she was doing. Great team!!!!"
— Birdeye Review"I set an appointment here and they failed to call me that it needed to be cancelled. Then they lied about having called me... I'm definitely not trusting them as my medical provider if they are going to blatantly lie to my face."
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