Behavioral Health - Trinity Health
Behavioral Health • Williston, ND
Ratings by platform
- Birdeye: 3.4 out of 5 stars (125 reviews (for Trinity Community Clinic - Western Dakota))
- Yelp: 1 out of 5 stars (1 review (for Trinity Health Western Dakota on Yelp))
What patients say
Patients praise
- Compassionate and kind care by certain staff members
- Staff efforts to help patients (including children) feel safe and comfortable
- Comprehensive range of behavioral health and addiction services offered
- Inclusion of mental health support by primary care providers
Common complaints
- Difficulty reaching staff by phone and long wait times
- Rudeness of some staff members
- Concerns regarding billing practices
- Perceived lack of care for patients beyond financial interests
In patients' words
"They are very kind and sweet. When I had to drive to the hospital... they made my 11 yr old feel safe... Great team!!!! Thank you for being so great!"
— Birdeye review"Receptionist was so rude today if we had more options for health care I sure wouldn't continue here..."
— Birdeye review"I’ve been calling religiously as my daughter needs to get in but I’m on hold for 20+ minutes before I decide to hang up."
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