Williamstown Commons Nursing & Rehabilitation Center
Nursing Home and Rehabilitation • Williamstown, MA
Ratings by platform
- SeniorSite.org: 3 out of 5 stars (CMS/Medicare rating) (2 (on specific platform))
What patients say
Patients praise
- Some staff described as professional, kind, and compassionate
- Reports of staff engaging sincerely with residents and listening to concerns
- Facility provides a range of services including skilled nursing, rehab, memory care, and hospice
Common complaints
- Staff responsiveness concerns, including ignored call bells
- Inconsistencies in quality of care
- Historical reports of medication administration delays and insufficient assistance with daily living activities (bathing/hygiene)
- Past regulatory fines and violations related to neglect and staffing issues
In patients' words
"The staff at williamstown Commons truly care. They are professional, kind, and compassionate. I am there daily and I see the interactions between staff and residents."
— Caring.com / SeniorSite.org user review"A terrible place. Only care about the money. They knew my husband couldn't be rehabilitated since he had such bad spinal problems yet they kept him there."
— Yelp user review"The staff at Williamstown Commons was described as cold and unresponsive... The frustrations surrounding ignored call bells—often a top complaint in eldercare facilities—further underline issues related to responsiveness."
— Seniors.fyi aggregate summaryMore clinics in Williamstown
Wellness
Patients praise: Friendly and helpful staff/therapists · Clean/welcoming facilities.
Home Care in Williamstown, MA - Pittsfield - Visiting Angels
Patients praise: Highly valued for companionship and social interaction for seniors · Caregivers described as dedicated, caring, and respectful.
Inspira Podiatry Williamstown
Patients praise: Professional and knowledgeable providers · Excellent bedside manner.
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