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25 of the Best Primary Care Doctors Near Me in Williamstown, MA

Internal MedicineWilliamstown, MA

★★★★☆3.5/538 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Stephen Payne): 3.4 out of 5 stars (25 reviews)
  • Healthgrades (Dr. Douglas O'Neill): 3.5 out of 5 stars (13 reviews)
  • Vitals (Dr. Douglas O'Neill): 4.2 out of 5 stars (Not explicitly stated total count)
  • Vitals (Dr. Steven Cherry): 4.1 out of 5 stars (Not explicitly stated total count)

What patients say

Patients praise

  • Patients describe doctors as knowledgeable, thorough, and kind
  • Appreciation for providers who are good listeners and do not rush appointments
  • Confidence in medical expertise and thoughtful, cautious approaches to care

Common complaints

  • Difficulties with office staff and communication, such as unreturned phone calls
  • Mixed experiences regarding accessibility and administrative efficiency

In patients' words

"Love Dr Payne. He’s kind and listens well... His office staff, including his PA, does not return calls. Recently I called 8 times over 3 days with no response."

Healthgrades review for Dr. Stephen Payne

"Dr. O'Neill is a wise, cautious and thoughtful doctor. I have complete trust in him - he will not over-prescribe and not under-estimate. I feel blessed to be working with him in partnership regarding my health."

Healthgrades review for Dr. Douglas O'Neill

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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