Welcome to Williamstown Commons Nursing & Rehabilitation Center
Hospice and Respite Care • Williamstown, MA
Ratings by platform
- Medicare.gov (CMS): 3 out of 5 stars (CMS overall rating) (Not specified (multiple sources aggregate different sets))
- Seniors.fyi: 3 out of 5 stars (2 reviews)
What patients say
Patients praise
- Some positive feedback regarding the professionalism and compassion of individual staff members
- Appreciation for specific therapy departments, including physical and occupational therapy
Common complaints
- Reports of cold, unresponsive, or neglectful staff behavior
- Concerns regarding delayed treatment and medication administration challenges
- Communication issues with family members
- Staffing shortages affecting quality of care
- Historical regulatory citations for health, safety, and operational deficiencies
In patients' words
"The resident repeatedly said the following phrases, 'please, help me, take me to the bathroom please, nurse, nurse, nurse' with increased volume at times."
— The Berkshire Eagle (citing inspector report)"The staff at williamstown Commons truly care. They are professional, kind, and compassionate."
— Caring.com user reviewMore clinics in Williamstown
Home Care in Williamstown, MA - Pittsfield - Visiting Angels
Patients praise: Highly valued for companionship and social interaction for seniors · Caregivers described as dedicated, caring, and respectful.
Wellness
Patients praise: Friendly and helpful staff/therapists · Clean/welcoming facilities.
Inspira Podiatry Williamstown
Patients praise: Professional and knowledgeable providers · Excellent bedside manner.
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