Neurology Consultants Medical Group - Whittier, CA - Optum
Neurology • Whittier, CA
Ratings by platform
- Birdeye: 3.2 out of 5 stars (5 reviews)
What patients say
Patients praise
- Some long-term patients report good care from specific physicians
- Appreciation for thorough medical opinions
Common complaints
- Poor customer service and receptionist behavior
- Difficulty scheduling appointments
- Staff turnover or consistency issues with physicians
In patients' words
"Customer service is awful. Tried to schedule the first available appointment... what the receptionist first asked me was: 'what type of insurance does he have?' Then she told me he has to wait till August. The fact that he had a stroke did not matter."
— Birdeye Review"I have been a patient of Dr Ganguly's since 2005. All-in-all, I have been extremely happy with him."
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