
Mercyhealth Whitewater
Urgent Care • Whitewater, WI
Ratings by platform
- SolvHealth: 1.0/5.0 (Urgent Care) (1)
- Birdeye/Google: 3.0/5.0 (Physical Therapy) (1)
- WebMD: 5.0/5.0 (Provider: Cheryl Roux) (5)
What patients say
Patients praise
- Highly accurate diagnoses and focused care from providers
- Kind, caring, and attentive bedside manner from specific nurse practitioners and doctors
- Clear explanations of medical concerns
Common complaints
- Rude or unhelpful front desk staff
- Issues with appointment scheduling/blunders
- Low ratings for specific urgent care services in isolated instances
In patients' words
"diagnosed my issues with pinpoint accuracy. Katie is amazing. She is very focused on getting each of her patients better."
— Yelp user review"Physical therapists were really good, seemed like they cared. The the front desk lady was extremely rude for no reason and blundered a few of my appointments"
— Birdeye review (Physical Therapy)"I always recommend the Whitewater clinic, and Cheryl specifically, to everyone. She is so kind and caring and does a wonderful job addressing and treating any concerns."
— WebMD user reviewMore clinics in Whitewater
Craig C. Lyon, MD - Mercyhealth
Patients praise: Excellent bedside manner · Kind and personable.
SSM Health Dean Medical Group
Patients praise: Very high overall rating for the location profile (4.9/5) · Positive patient experiences reported for specific clinicians (e.g., Roberta Wedl, Nathaniel Besch).
Kayla Sanders, AuD | Froedtert & the Medical College of Wisconsin
Patients praise: Professional and skilled care · Personable approach.
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