Davis Duehr Dean Eye Care | Whitewater, WI
Optometry • Whitewater, WI
Ratings by platform
- Birdeye: 3.2 out of 5 stars (24 reviews)
What patients say
Patients praise
- skilled and helpful optometrists/technicians
- prompt assistance with urgent eye issues
- high-quality optical products
- satisfactory resolution of some service issues after follow-up
Common complaints
- long hold times for scheduling appointments
- unhelpful or rude receptionists
- billing and collections issues
- perceived inflexibility with warranty policies
In patients' words
"Terrible customer service. I'm trying to call to make a new patient appointment and I just get put on hold forever."
— Birdeye Review"Very happy with their service. Have been coming here for 3 years. Dr sabb and bob are super nice as well as the receptionists. They got me in when I was having problems."
— MapQuest ReviewMore clinics in Whitewater
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Patients praise: Excellent bedside manner · Kind and personable.
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Patients praise: Very high overall rating for the location profile (4.9/5) · Positive patient experiences reported for specific clinicians (e.g., Roberta Wedl, Nathaniel Besch).
Kayla Sanders, AuD | Froedtert & the Medical College of Wisconsin
Patients praise: Professional and skilled care · Personable approach.
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