Mercyhealth Behavioral Health Clinic–Whitewater
Mental Health • Whitewater, WI
Ratings by platform
- Vitals: 2.6/5 stars for providers at the practice location
- FindRecoveryNow.org: 2.9/5 stars (15 reviews)
What patients say
Patients praise
- Accessibility for some patients due to location
Common complaints
- Long wait times for appointments
- Concerns regarding patient privacy and confidentiality
- Difficulty with appointment cancellations and lack of notifications
- Frustration with insurance limitations and billing practices
- Inconsistent communication with patients
In patients' words
"Ridiculously long wait times that would be fine if they didn't cancel on you repeatedly and express no remorse over having to restart that process... possibly the worst behavioral health treatment I've ever had in my life."
— FindRecoveryNow.org review"If you'd like your privacy shared with your boss and other people you've never met, then go here."
— Yelp review for Mercyhealth WhitewaterMore clinics in Whitewater
Craig C. Lyon, MD - Mercyhealth
Patients praise: Excellent bedside manner · Kind and personable.
SSM Health Dean Medical Group
Patients praise: Very high overall rating for the location profile (4.9/5) · Positive patient experiences reported for specific clinicians (e.g., Roberta Wedl, Nathaniel Besch).
Kayla Sanders, AuD | Froedtert & the Medical College of Wisconsin
Patients praise: Professional and skilled care · Personable approach.
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