Wheeling Hospital - WVU Medicine
Internal Medicine • Wheeling, WV
Ratings by platform
- Birdeye (Google reviews aggregate): 4.1/5 stars (1,230 reviews)
- Healthgrades: 60% (patients who gave a rating of 9 or 10)
- Yelp: 1.5/5 stars (25 reviews)
- U.S. News & World Report: 85% (willing to recommend)
What patients say
Patients praise
- Positive feedback for specific doctors and medical staff professionalism
- Appreciation for clear communication and compassionate care from some providers
- High percentage of patients willing to recommend the hospital in some reports
Common complaints
- Concerns regarding communication from doctors and nurses
- Reports of delayed staff response to patient needs
- Occasional complaints regarding facility cleanliness
- Patient experience ratings for communication and recommendation rates below national averages in some metrics
In patients' words
"Dr. Hardin and. Her staff are caring, understanding, and they explaine everything in where I can understand what is going on and the treatment for this."
— Birdeye/Google Review"Dr Abbott & all of his staff are wonderful! Very professional, courteous & easy to talk with about the concerns. Of the several office visits I've had, I never waited more than 10 minutes in the waiting room..."
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