Locations Archive
Endoscopy Clinic • Westminster, MD
Ratings by platform
- PHIN / Chelsea & Westminster Hospital: 99% of 96 patients rated overall experience as very good or good (96 patient reviews reported)
- Westminster Medical Centre (CQC/GP Patient Survey): 88% of respondents rated experience as good or very good (Nov 2025-Jan 2026) (Variable based on Friends and Family Test data)
- Trustpilot (Westminster Medical Group): 4.9/5 stars (116 reviews)
- ReviewSummary (Westminster House Dental Practice): 3.8/5 stars (156 reviews)
What patients say
Patients praise
- High rates of positive overall experience for some medical facilities (e.g., 99% satisfaction at Chelsea & Westminster)
- Recognition of professional, warm, and supportive staff in cosmetic medical settings
- Systemic improvements and regulatory monitoring (CQC) in place for medical practices
Common complaints
- Difficulty contacting practices via phone or website
- Long wait times for appointments
- Concerns about staff attitude, professionalism, and communication
- Inconsistent feedback mechanisms for patient satisfaction
- Historical complaints regarding housing management and asbestos concerns at the Elgin Estate
In patients' words
"Customers consistently praise the staff for their professionalism, warmth, and genuine care, making them feel comfortable and well-supported throughout their procedures."
— Trustpilot - Westminster Medical Group"Every appointment gets cancelled last minute (on the day, hour beforehand)."
— ReviewSummary - Westminster House Dental Practice"People’s experience was significantly below average for ease of contacting the practice by telephone and via the website."
— CQC - Westminster Medical CentreMore clinics in Westminster
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