Kent Hospital Infectious Disease | Rhode Island
Infectious Disease • West Warwick, RI
Ratings by platform
- Medicare/HCAHPS: 3 out of 5 stars (overall hospital rating) (1,464 (HCAHPS survey))
- Yelp and Birdeye (third-party sites): Approximately 1.8 to 2.8 stars across different review platforms (139 on Yelp, 627 on Birdeye)
- Healthgrades (for Dr. Hadeel Zainah, MD): 5 out of 5 stars (3)
What patients say
Patients praise
- Positive reviews for specific medical staff and physicians, particularly in infectious disease
- Staff professionalism and expertise noted in some surgical and care experiences
Common complaints
- Allegations and settlement regarding failure to provide effective communication for a deaf patient under the ADA
- Complaints regarding administrative and billing processes
- Negative experiences reported in the emergency room (long wait times, communication issues)
In patients' words
"I was privileged to have Dr Hadeel Zainah as my caregiver for one week at Kent Hospital. Dr. Zainah was very thorough, knowledgeable and cared about my well-being."
— Healthgrades Review for Dr. Hadeel Zainah"The billing dept is awful. Keep sending me the repeat billing with the same account number. It seems like the need training."
— Birdeye Review of Kent HospitalMore clinics in West Warwick
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