Surgical Clinic | Ozarks Healthcare | West Plains, MO
Surgery • West Plains, MO
Ratings by platform
- Birdeye (Aggregate): 4.8 out of 5 stars (based on 201 reviews) (201 reviews)
- PissedConsumer: 1.0 out of 5 stars (1 review)
- US News & World Report: 85% (Patient Recommendation Rate)
What patients say
Patients praise
- Many patients report successful surgeries and satisfactory medical care outcomes
- Praise for compassionate and helpful nursing and support staff in various departments
- Recognition of some physicians for their expertise, listening skills, and empathy
- Efficiency in some departments like cardiac care for specific procedures
Common complaints
- Concerns regarding poor bedside manner and unprofessional behavior by some staff members
- Reports of long wait times for appointments and in the emergency department
- Issues with administrative communication, including ignored messages and appointment scheduling errors
- Allegations of theft or lack of security in hospital settings
In patients' words
"From start to finish they took very good care of me... gallbladder surgery and all went very smooth. So thankful we have a good hospital close to us."
— Birdeye Review of Ozarks Healthcare"When she asked if there was anything they could do for her pain, he said 'well eventually you die and that takes care of the pain.'"
— PissedConsumer Review regarding Ozarks Healthcare ER
Comparing your options?
Browse other clinics in West Plains, or filter by state and specialty to compare patient ratings.