Orthopedic and Spine Clinic | Ozarks Healthcare | West Plains, MO
Sports Medicine • West Plains, MO
Ratings by platform
- Birdeye (for Orthopedics and Spine): 4.7/5 stars (678 reviews)
- U.S. News & World Report: Ranges from 2.5 to 4.1 out of 5 across various individual providers (Variable by provider)
- PissedConsumer (Hospital-wide): 1.0/5 (1 review)
What patients say
Patients praise
- Some patients report friendly and helpful staff interactions
- Positive feedback regarding surgical outcomes and orthopedic care quality by specific providers
Common complaints
- Long wait times and lack of respect for patient time
- Concerns regarding staff empathy and communication during critical care moments
- Patient experience ratings for the broader hospital system are lower than the national average
In patients' words
"Dr Piatt & his staff are very friendly & helpful. Dr Piatt is a very good orthopedic Dr as he took care of my shoulder which was a complicated surgery."
— Ozarks Healthcare Official Clinic Profile"They have no respect for patients' time. I was told that the doctor would be in shortly. I wouldn't call that long of a wait short at all. Would not recommend."
— Healthgrades user review
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