Pulmonology | Ozarks Healthcare | West Plains, MO
Pulmonology • West Plains, MO
Ratings by platform
- Birdeye (Heart & Lung Center): 4.8/5 (649)
- Birdeye (General Hospital): 4.8/5 (201)
- Birdeye (Family Medicine): 4.7/5 (433)
What patients say
Patients praise
- High patient satisfaction with the professionalism and caring nature of many physicians and staff members
- Appreciation for the convenience of having specialized care, such as the interventional pulmonology program, available locally
- Recognition of effective, high-quality treatment and successful procedures by specific providers
- High willingness among patients to recommend the facility (85% cited in US News data)
Common complaints
- Reports of long wait times for appointments and at the clinic
- Instances of communication issues, such as ignored requests to cancel appointments
- Mixed experiences regarding follow-up care and staff responsiveness in the emergency and specialty departments
- Specific clinical concerns related to procedural complications recorded in health performance data
In patients' words
"The doctors really good, the staff is helpful, it's never overcrowded. First time I've been to a place where I've actually gotten into my appointment on time or early almost every single time."
— Patient review on Birdeye"Hard to take a medical office seriously when they don't bother to listen to their answering machine... I did my job in calling to cancel but I'll be damned if I'm going to teach you how to hit play on an answering machine."
— Patient review on BirdeyeMore clinics in West Plains
Baxter Health Specialty Clinic at West Plains | Hospital in Mountain ...
Patients praise: Some patients reported positive interactions with specific providers, noting they were attentive and helpful.
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