Rehabilitation Services | Ozarks Healthcare | West Plains, ...
Physical Therapy • West Plains, MO
Ratings by platform
- Ozarks Healthcare Therapies (Birdeye): 4.9/5 stars (408 reviews)
- Ozarks Healthcare (Overall): 4.8/5 stars (201 reviews)
- Family Medicine (Birdeye): 4.7/5 stars (433 reviews)
- Emergency Room (Birdeye): 2.2/5 stars (70 reviews)
What patients say
Patients praise
- Compassionate and caring nursing staff and aids
- Professional and knowledgeable physicians in certain departments (e.g., family medicine)
- Effective and satisfactory post-operative care and physical therapy services
- Patient appreciation for local access to medical facilities
Common complaints
- Long wait times in emergency and outpatient departments
- Perceived lack of empathy or poor bedside manner from some staff members
- Dissatisfaction with the thoroughness of medical evaluations and diagnostic processes
- Isolated reports of security or professionalism concerns
In patients' words
"This is a Physical Therapy clinic I would definitely use again. Very polite therapist. Very understanding when a person's pain limit is not good at start..."
— Ozarks Healthcare Website Testimonial"The nurses were awesome! They had to get me calm bc I was so scared for my wife l didn’t care about anything else or anyone else. They made me feel good about having her here."
— Birdeye (Hospital Review)"Waited 5 hours to be seen in er omg severe back pain didn't even ask if the meds helped only took blood pressure 1 time..."
— Birdeye (Emergency Room Review)
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