West Memphis, AR
General Practice • West Memphis, AR
Ratings by platform
- Google Maps (Baptist Memorial Hospital-Crittenden): 3.7 out of 5 stars (based on aggregate Google reviews) (629,303 reviews (aggregate))
- Healthgrades: 78% (Patient Experience Rating) (N/A)
- CMS (West Memphis Healthcare Center/Broadway Health and Rehab): 3 out of 5 stars (Overall) (N/A)
- CMS (The Springs of Avalon): 2 out of 5 stars (Overall) (N/A (Historical average 3.4/5))
What patients say
Patients praise
- Compassionate nursing staff and professional support staff reported in some instances
- High patient recommendation rates for outpatient services at the local hospital
- Prompt emergency response times noted by some patients
- Positive experiences with specific providers for routine care
Common complaints
- Long wait times in emergency rooms and clinics
- Inconsistent doctor-patient communication regarding treatment plans and billing
- Perceived lack of courtesy from some administrative and nursing staff
- Frustration over billing practices for lab work and medical products
In patients' words
"Worst experience I've ever had.. I sat in a freezing room with no blanket no ..."
— Google Review (Baptist Memorial Hospital-Crittenden)"I have the flu, everyone the best. They ... Baptist. so sweet and kind ..."
— Google Review (Baptist Memorial Hospital-Crittenden)"I have been going to coast to coast since 2007 wouldn't go any place else. I have to waited every so often to see my pcp but it is expected..."
— LocalityBiz Review (Coast To Coast Medical)More clinics in West Memphis
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