East Arkansas Family Health Center | Accessible Primary Care
Federally Qualified Health Center (FQHC) • West Memphis, AR
Ratings by platform
- Dental Insider: 4.5/10 (Dental Insider for one location), 5/10 (Dental Insider for another) (7 ratings, 13 ratings)
- OpenGovNY (Trumann location): 3.7/5 (7 ratings)
What patients say
Patients praise
- Some patients report friendly and compassionate staff members
- Appreciation for the availability of comprehensive services including pharmacy and dental care
- Some patients express satisfaction with specific practitioners
Common complaints
- Long wait times and difficulties with appointment scheduling
- Reports of poor communication regarding test results and medical procedures
- Concerns about unprofessionalism or lack of responsiveness to patient needs
- Frustration with administrative processes, such as insurance and billing
In patients' words
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor because it is a first come first serve basis."
— Free Clinic Directory user review"They do not care about their patients have been trying to get test results for a week and have not been able to get them and no one calls when they say they are"
— LocalityBiz user review"Joe McGinniess, PA, has gone above and beyond for me and my family. He’s compassionate, knowledgeable, and truly cares about his patients’ health."
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