East Arkansas Family Health Center | Accessible Primary Care
Family Medicine • West Memphis, AR
Ratings by platform
- Better Business Bureau (BBB): Not BBB Accredited (1 complaint (noted as failure to respond))
- Dental Insider: 5/10 (Dental Insider rating) (13 ratings)
What patients say
Patients praise
- Availability of sliding scale fees for low-income patients
- Some staff described as friendly
- Provides a local alternative for pharmacy services
Common complaints
- Long wait times for appointments
- Frustration with appointment scheduling and triage processes
- Unresponsive to complaints filed with the Better Business Bureau
In patients' words
"Dr. Troxell with East Arkansas Family Heath is excellent. It is a sliding scale fee. We highly recommend."
— Nextdoor user review"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor... I was extremely sick... and was sent home without seeing anyone."
— Free Clinic Directory comment from Floria TaylorMore clinics in West Memphis
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