East Arkansas Family Health Center | Accessible Primary Care
Community Health Center • West Memphis, AR
Ratings by platform
- DentalInsider: DI Rating: 5 out of 10 (N/A patient feeling shown); 13 ratings (13 ratings)
- BBB: BBB rating not specified in highlights; reasons include failure to respond to 1 complaint (1 complaint referenced by BBB reasons)
What patients say
Patients praise
- Friendly staff / welcoming experience at West Memphis (South) location
- Sliding scale / affordability mentioned by local community post
- Recommended practitioner ("excellent") mentioned in community comments
Common complaints
- Long waits / delays for appointments and not seeing a doctor for hours
- Administrative/communication issues (difficulty getting test results; no one calls back)
- Perceived lack of care or unprofessional handling of procedures/fees
- BBB-reported issue: failure to respond to a complaint
- Lower customer rating signal on DentalInsider (5/10)
In patients' words
""The first thing is it has moved to 7th street... waited more than 2 hours... told me I would not get to see a doctor... walking out... close to 11am having not seen a doctor.""
— freeclinicdirectory.org review excerpt (West Memphis)""They do not care about their patients have been trying to get test results for a week and have not been able to get them and no one calls when they say they are""
— localitybiz.com review excerpt (Lepanto/AR listing)""Dr. Troxell with East Arkansas Family Heath is excellent. It is a sliding scale fee. We highly recommend.""
— Nextdoor community post/comment""Failure to respond to 1 complaint(s) filed against business""
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