Occupational Health Services in West Hartford CT - AFC Urgent Care
Occupational Medicine • West Hartford, CT
Ratings by platform
- Aggregate/General Web: 4.4/5 (3,257 - 3,574 reviews (aggregate source variation))
- Solv Health: 4.3/5 (205 reviews)
- Yahoo Local/Yelp aggregator: 3.0/5 (40 - 43 reviews)
What patients say
Patients praise
- clean and organized facility
- easy online booking and registration process via app (e.g., Solv)
- generally friendly and helpful reception staff
- efficient diagnosis and treatment for many patients
- convenient alternative to emergency room visits
Common complaints
- long wait times, even with appointments
- perceived unprofessionalism from some staff and doctors
- errors in filling out forms
- difficulty with follow-up communication regarding lab results
- instances of perceived uncaring or arrogant bedside manner
In patients' words
"Tl;dr I couldn't have had a better experience with Dr. Marchetti."
— Yahoo Local/Yelp reviewer"They're unprofessional, the doctors fill out forms wrong and the wait time is so long with an appointment."
— Yahoo Local/Yelp reviewer"Efficient and clean facility. Check in was easy using the online app: Solv."
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