Weight Management Overview - West Covina Medical Offices
Weight Management • West Covina, CA
Ratings by platform
- Birdeye (Kaiser Permanente West Covina Behavioral Health Offices): 3.7/5 (12 reviews)
- Rehab.com (Kaiser Permanente West Covina Behavioral Health Offices): 3.65/5 (17 reviews)
What patients say
Patients praise
- Efficiency and professionalism noted by some patients in general medical services
- Convenient location with easy access to pharmacy and lab services compared to larger hospitals
- Positive, long-standing relationships with specific physicians and nursing staff
- Highly-rated individual medical care for certain practitioners
Common complaints
- Reports of rude, snappy, and defensive staff behavior over the phone
- Concerns regarding high staff caseloads and perceived insensitivity to patient needs
- Difficulties with appointment scheduling and cancellations
- Perception that some departments prioritize cost-efficiency over individualized patient care
In patients' words
"The team of workers were attentive, very knowledgeable and professional overall making me feel I was in good hands."
— Loc8NearMe patient review"I spoke to the department administrator, looks like she doesn't care also... The staff who answered the phone which is a guy, was super RUDE."
— LocalityBiz patient reviewMore clinics in West Covina
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