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Sports Medicine Experts West Covina - Emanate Health Orthopedics

Sports MedicineWest Covina, CA

★★★☆☆3.3/571 reviews across 3 platforms

Ratings by platform

  • WebMD: 4.5/5 stars (Dr. Ahmed Khan) (8 ratings (4 reviews))
  • Google/Birdeye: 3.6/5 stars (Emergency Room) (47 reviews)
  • Yelp: 2.0/5 stars (Medical Group Orthopedics) (16 reviews)

What patients say

Patients praise

  • Positive surgical outcomes and professional procedures
  • Compassionate and caring approach from some physicians
  • Helpful and attentive support staff in specific instances
  • Highly regarded physical therapy services

Common complaints

  • Difficulties with office communication and appointment scheduling
  • Dissatisfaction with staff responsiveness and customer service organization
  • Long wait times for appointments and in medical settings
  • Some reports of impersonal or dismissive interactions with providers during follow-ups

In patients' words

"Dr. Khan was not only kind but also took the the time answer questions and thoroughly explain everything, ensuring I was well-informed. His professionalism and genuine concern truly set him apart."

WebMD (Dr. Ahmed Khan review)

"The reception desk is useless and only function that is constantly done is asking non-patients to leave office and wait in your car."

Yelp (Emanate Health Medical Group review)

"A now updated review... went to see the doctor for a follow up and he never once examined me only asked how I felt....he was quite smug during our interaction and appeared to be bothered by..."

Yelp (Emanate Health Medical Group review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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