Primary care doctors
Internal Medicine • West Covina, CA
Ratings by platform
- Birdeye: 2.8/5 (16)
- Healthgrades: 3.7/5 (9)
- WebMD Care: 5.0/5 (17)
- WebMD Care: 4.5/5 (27)
What patients say
Patients praise
- doctors described as thorough, knowledgeable, and empathetic
- efficient and helpful staff experiences reported for some offices
- availability of multilingual providers (Spanish, Chinese, Tagalog)
- comprehensive care for chronic conditions like diabetes and hypertension
Common complaints
- rude, short-tempered, or unprofessional office staff
- long wait times and difficulty with appointments
- perceived lack of thoroughness or empathy in some doctors
- concerns about administrative processes like prescription renewals
In patients' words
"Dr. Koumas is sweet and attentive. Unfortunately, his intake clerks... are short tempered and rude."
— Birdeye"unprofessional doctor with rude staffs, you will definitely regret"
— Healthgrades"Dr. Kwok gave me a physical, listened to all my issues, prescribed medicine, gave me a referral and before I left the office I had an appointment with a specialist. He was very knowledgeable and I was very impressed."
— VitalsMore clinics in West Covina
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Patients praise: knowledgeable and caring doctor · thorough examinations.
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