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Bridgewater Primary Care & Cardiology, LLC | Primary Care ...
Geriatric Care • West Bridgewater, MA
Ratings by platform
- Tebra: 4.9/5 stars (Approximately 82 to 102 reviews on aggregator platforms)
- Yelp: 2.5/5 stars (4 reviews)
What patients say
Patients praise
- High praise for Dr. John Terzian's bedside manner, thoroughness, and ability to explain complex conditions
- Positive feedback for nurse practitioners and support staff being attentive, kind, and professional
- Appreciation for the 'one-stop shop' model with on-site lab and diagnostic testing services
- Many patients feel heard, cared for, and treated with empathy
Common complaints
- Dissatisfaction with office policies, including requirements to use the practice's specialists for primary care
- Reports of unprofessional interactions with some staff members
- Difficulty reaching the office via phone or experiencing long wait times for appointments
- Issues with the online portal and front-office administration
- Specific complaints regarding failure to diagnose health issues or perceived quality of cardiac testing
In patients' words
"Dr John is very personable and cares about his patients. He takes the time to listen to any concerns and always takes time for questions."
— BPCAC website testimonial"Run away from this place, you will save nerves, money and time."
— Yelp review"Patients consistently praise Dr. John Terzian for his caring, friendly bedside manner and thorough approach to cardiac care... However, some patients report significant issues with office policies, including requirements to use him as their cardiologist even when seeking primary care."
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