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Pediatric Care | Froedtert & the Medical College of Wisconsin

PediatricsWest Bend, WI

★★★☆☆3.1/5185 reviews across 4 platforms

Ratings by platform

  • Birdeye (Froedtert West Bend Health Center): 3.1/5 stars (180 reviews)
  • WebMD (Dr. Lisa Pesch): 4/5 stars (3 ratings)
  • Healthgrades (Sandra Schaefer, APNP): 5/5 stars (2 reviews)
  • US News (Froedtert West Bend Hospital): 3/5 stars (Not explicitly stated (US News hospital patient experience))

What patients say

Patients praise

  • Highly favorable feedback for individual pediatricians and nurse practitioners, with many parents praising their engagement, knowledge, and kindness
  • Professional, attentive, and helpful staff in various departments, including the emergency department
  • Significant improvements in pediatric readiness and emergency care processes reported in the emergency department
  • High levels of patient trust in specific pediatric providers, with some indicating they would follow these doctors if they moved practices

Common complaints

  • Reports of unsatisfactory outcomes or perceived lack of solutions for formal complaints
  • Mixed reviews regarding hospital stay experiences, including facility issues like broken equipment
  • Some patients expressed caution or negative sentiments regarding specific departments or general physician experiences

In patients' words

"We love Dr. Goza, pediatrics is the only thing we still do at Froedtert, If he ever leaves we will as well."

Froedtert & the Medical College of Wisconsin doctor review page (Dr. Jeff Goza)

"Exceptional provider and care team. All are personable and engaging with child."

Froedtert & the Medical College of Wisconsin doctor review page (Dr. Heather Osborn)

"...the only actions being taken are for appearances and not actual solutions. I also cannot sue for malpractice..."

Birdeye (Froedtert West Bend Health Center review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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