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Occupational Medicine Clinic, West Bend Health Center - Froedtert

Occupational MedicineWest Bend, WI

★★★☆☆3.1/5180 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Facebook and Google): 3.1/5 stars (180 reviews)
  • Ventanas (third-party aggregator): 2.4/5 stars
  • Facebook: 70% recommend (47 reviews)

What patients say

Patients praise

  • professional and caring medical providers
  • knowledgeable clinical staff
  • appreciation for thorough explanations during visits
  • clean and modern facilities

Common complaints

  • billing and insurance disputes (e.g., unexpected fees, double billing)
  • long wait times for appointments and walk-ins
  • unprofessional staff behavior or communication issues
  • difficulties with administrative/registration processes

In patients' words

"Dawn is an excellent provider. She takes her time during each visit and offers appropriate suggestions for any issues at the time of my appointment."

Froedtert & MCW Website (Patient Reviews)

"Once again was double billed by Froedtert... Absolute worst experience I have ever had at a doctor of any sort."

MedicalRecords.com

"I was having a sleep study and denied an MSLT... they called security to escort me out of the hospital. Completely unprofessional, threatening a patient."

Ventanas review aggregator

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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