Froedtert West Bend Hospital
Cardiology • West Bend, WI
Ratings by platform
- Google My Business: 2.4/5 (137 reviews (Google My Business))
- Facebook: 74% recommend (252 reviews)
- Birdeye: 3.1/5 (180 reviews)
What patients say
Patients praise
- Friendly and professional staff in certain departments
- Clean facility environment
- Helpful therapy dogs in some instances
Common complaints
- Long wait times in the emergency room
- Billing and financial transparency issues
- Poor communication with nursing staff
- Dissatisfaction with patient relations/complaint resolution processes
In patients' words
"Absolute worst experience I have ever had at a doctor of any sort. I will never return to this hospitols emergency room. I am thoroughly disgusted with the treatment..."
— MedicalRecords.com"Friendly staff and clean hospital. All departments are very attentive to patients. Emergency room staff as all other staff is very professional and helpful."
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