Behavioral Health - Washington County, WI
Behavioral Health • West Bend, WI
Ratings by platform
- Rehab.com: 2.7/5 stars (10 reviews)
- Google Reviews (via Rehab.com): 2.44/5 stars (9 reviews)
What patients say
Patients praise
- Some long-term patients report helpfulness with mental health, therapy, and medications over many years
- Positive feedback on staff friendliness and program accessibility from some employees
- Success stories regarding recovery pathways provided by the department
Common complaints
- Lack of timely communication or follow-up from staff
- Employee reports of toxic workplace culture and unprofessional management
- Concerns regarding high caseloads, low pay, and safety risks for staff dealing with crisis situations
- Frustration with administrative processes or interactions with Child Protective Services (CPS)
In patients' words
"I have gone to this place many times in probably the last 10+ years. They have always been helpful to me with my mental health, therapists and medications. Never had a single problem there in over 10 years."
— Rehab.com / Google Reviews"Horrible place and never call you back after leaving 3 voicemails in 3 weeks"
— Rehab.com / Google Reviews"Workplace culture is disgusting, it’s a very toxic environment. There is a lot of people talking badly and the management is very unprofessional."
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