Aurora Health Center - West Bend, WI - 53095
Anticoagulation Clinic • West Bend, WI
Ratings by platform
- Birdeye: 3.3 out of 5 stars (47 reviews)
What patients say
Patients praise
- Kind, professional, and knowledgeable medical and administrative staff
- Effective communication and follow-up on test results from some providers
- Positive experiences specifically mentioned for certain physicians and nurses, such as Dr. Moede and his nurse Megan
- Helpful and caring front desk staff in some instances
Common complaints
- Difficulty scheduling appointments and long wait times for primary care visits
- Concerns regarding patient privacy during check-in (personal info verified aloud)
- Perceived lack of clear communication regarding provider departures or changes
- Issues with pharmacy billing and service responsiveness
- Experiences involving inadequate diagnostic assessments or dismissive care in urgent care settings
In patients' words
"The only disappointing issue I have experienced is the length of time it takes now to get an appointment to see my primary physician. Sometimes it can take up to three months."
— Birdeye review"My name is Quishana Woodley-Walker a patient of Dr.O Braimah when I reached out to schedule an appointment with her a nurse named Molly from her office left a voice message stating that I could see a covering physician or establish care with someone else leaving out the fact my doctor was no longer there... in my Book I Was Abandoned!"
— ComplaintsBoard.com"I can't say enough about Doctor Moede and especially HIs nurse Megan. They are Both Excellent with there patients. I look forward to my visits with them both."
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