Pulmonology Locations - Pulmonary (Lung Care) - Froedtert
Pulmonology • West Allis, WI
Ratings by platform
- WebMD Care and U.S. News & World Report Doctor Finder.: Dr. Susan Darmstadter (West Allis) holds a 4.5/5 rating; Froedtert Hospital and MCW pulmonologists generally receive high ratings (often 4/5 or 5/5) across patient satisfaction metrics. (20 ratings for Dr. Darmstadter; hundreds of cumulative reviews for Froedtert/MCW specialists.)
What patients say
Patients praise
- Highly skilled and knowledgeable specialists, particularly for complex conditions like emphysema and lung transplants
- Effective communication, thorough explanations of treatments, and patient-centered care plans
- Advanced treatment options and minimally invasive procedures (e.g., BLVR) that significantly improve quality of life
- Attentive, caring, and sensitive staff members who make patients feel seen and heard
- Strong continuity of care and accessibility to medical teams for specialized conditions
Common complaints
- Long wait times for appointments and follow-up care
- Difficulty with administrative processes such as prescription approvals
- Reports of unprofessional or rude interactions with some staff members
- Isolated complaints regarding bedside manner or perceived lack of accountability from specific providers
In patients' words
"Dr. Bonne is so attentive and holistic. I feel seen and heard which isn't common for me."
— Patient review of Dr. Valerie Bonne, Froedtert & MCW"Terrible. Dereliction of duty... Constantly am having issues with prescription requests being late to approve, causing me to call on occasions multiple times."
— Patient complaint regarding administrative/staff experience at Lincoln Avenue Health Center"I was so impressed with how kind everyone was, from the guy checking cars in the parking lot to the nurses to my surgeon... Everything was amazing."
— Patient experience with pulmonology/surgical care at Froedtert & MCWMore clinics in West Allis
Interventional Pulmonologists Near Me in West Allis, WI - Ascension
Patients praise: Providers have high published ratings on Ascension’s interventional pulmonology listings (e.g., 5.0 and 4.9)..
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