Ascension Columbia St. Mary's - West Allis - Family Medicine
Family Medicine • West Allis, WI
Ratings by platform
- Healthgrades: 4.4/5 (23 reviews (for Dr. Lynn Stanco at this location))
What patients say
Patients praise
- Many patients express high satisfaction with the professionalism, expertise, and attentiveness of the doctors
- Appreciation for a clean and comfortable clinical environment
- Some patients report prompt responses and good rapport with staff
- Supportive and compassionate approach by medical providers
Common complaints
- Reports of rude or unhelpful front desk and intake staff
- Concerns regarding medical billing errors and difficulties communicating with billing customer service
- Complaints about long wait times and delays in receiving care
- Difficulties with unresponsive communication regarding prescriptions and medical messages
In patients' words
"I gave this a two star rating because the doctors are good enough... I don't know what has happened to the staff, but you have to brace yourself every time you go in, they are beyond rude."
— LocalityBiz review"Always pleased with the care I receive from Dr. Stanco! She listens to your concerns without rushing you, explains everything, personable and is thorough in her examination. Highly recommend her to many friends and family!"
— Healthgrades review for Dr. Lynn Stanco"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights while the couple pushed for answers from Ascension..."
— Milwaukee Journal Sentinel reporting on Ascension billing issuesMore clinics in West Allis
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