Van Diest Medical Center: Webster City, Iowa
Gastroenterology • Webster City, IA
Ratings by platform
- Birdeye (aggregating Google and other sources): 3.7/5 stars (61 reviews across platforms)
What patients say
Patients praise
- Good doctor-patient communication (88% rating)
- High nurse communication scores (84%)
- Cleanliness of facilities (89%)
- Majority willingness to recommend hospital (71%)
Common complaints
- Poor bedside manner and perceived rudeness from some staff/doctors
- Negative experiences in the Emergency Room department
- Concerns regarding unprofessional communication and workplace environment
In patients' words
"SOME the so called WANNA BE doctors there... have NO BEDSIDE manners at all! They don't care about your family's wishes, and if you try to say something to them, the first thing they do is call the police on you!"
— Birdeye user review"Found out that the only thing the dr really cared about was talking down about every one in the ER."
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