WellSpan Urgent Care - Waynesboro
Urgent Care • Waynesboro, VA
Ratings by platform
- Birdeye: 2.7 out of 5 stars (101 reviews)
- drracheleidelman.com (citing aggregated reviews): Varies (mixed reviews) (82 reviews)
What patients say
Patients praise
- Efficient, timely care for some patients, including quick receipt of test results and treatment plans
- Friendly, kind, and attentive staff at check-in and while rooming patients
- Some providers are described as thorough, compassionate, and excellent clinicians
- Facility is often noted as clean and welcoming
Common complaints
- Long wait times, even when the facility does not appear busy
- Perceived lack of thoroughness or improper medical evaluation by some providers
- Concerns regarding communication with staff and feeling unheard during visits
- Issues with receiving requested documentation, such as doctor's notes for work
In patients' words
"Took my husband here for pneumonia. excellent care from the whole staff from check in to rooming and the provider that saw him! we were in and out within an hour with xray results and a treatment plan! Will always bring my family to Waynesboro Urgent Care!"
— Patient review cited in DrRachelEidelman.com"This urgent care is a joke! I brought my 9month old in who had a high fever for 2 days... I was rushed out. The NP barely looked at my child, talked over us when we tried asking her questions and wrongfully diagnosed my child..."
— Patient review cited in LocalityBizMore clinics in Waynesboro
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