Carilion Clinic Family Medicine - Waynesboro
Internal Medicine • Waynesboro, VA
Ratings by platform
- WebMD Care: 4.5/5 (based on 12 ratings for Dr. Robert Taylor) (12 ratings for Dr. Robert Taylor)
What patients say
Patients praise
- Long-standing positive relationships with specific, trusted providers and nurses
- Appreciation for professional, helpful, and attentive care from certain staff members
- Convenient and reliable service for established, long-term patients
Common complaints
- Long wait times for appointments and during visits
- Staff perceived as dismissive, unprofessional, or rude during the intake process
- Reports of disorganized or negligent administrative processes leading to errors or lost records
- Concerns regarding the compassion and adequacy of care provided by some staff or providers
In patients' words
"The intake staff at Carilion Clinic are dangerously incompetent, putting patients at risk through negligent disorganization, poor communication, and delays in critical care."
— LocalityBiz (Peyton Sheridan)"I have been a patient of Dr. Lee and Chris Hewitt and nurses Tammy and Sherry for well over 10 years now. They have the best bedside manner of any Doctors/Nurses I have ever had."
— LocalityBiz (Brett West)"The bottom line is that service and attitude at that place are terrible."
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