Carilion Clinic Family Medicine - Waynesboro
Integrative Medicine • Waynesboro, VA
Ratings by platform
- WebMD: 4.5/5 (based on 12 ratings for Dr. Robert Taylor) (12)
What patients say
Patients praise
- High praise for specific doctors and nurse practitioners (e.g., Dr. Dunbar, Dr. Lee, Dr. Taylor, Grace Shultz)
- Professional and attentive bedside manner reported by long-term patients
- Effective care and diagnostic attention once seen by providers
Common complaints
- Long wait times for appointments and in-office visits
- Dissatisfaction with the intake process and front desk communication
- Rudeness reported by some staff members
- Issues with lost or misfiled medical records
In patients' words
"The intake staff at Carilion Clinic are dangerously incompetent, putting patients at risk through negligent disorganization, poor communication, and delays in critical care."
— LocalityBiz user review"They have the best bedside manner of any Doctors/Nurses I have ever had. They listen to all concerns and address as needed."
— LocalityBiz user review"Second appointment, I waited exactly 1 hour before reminding them I had been waiting. They told me it was normal to wait that long."
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