Carilion Clinic Family Medicine - Waynesboro
Geriatric Medicine • Waynesboro, VA
Ratings by platform
- WebMD Care: 4.5 out of 5 stars (based on 12 ratings for Dr. Robert Taylor) (12 ratings for Dr. Taylor)
- Vitals: 4.5 out of 5 stars for Dr. Donald W. Lee
- LocalityBiz: Mixed ratings ranging from 1 to 5 stars
What patients say
Patients praise
- Positive feedback for specific providers (e.g., Dr. Dunbar, Dr. Lee, Dr. Young)
- Appreciation for professional and attentive nursing staff
- Some patients report long-term satisfaction and consistent quality of care
Common complaints
- Complaints regarding the intake process, including reports of disorganization and communication issues
- Long wait times for scheduled appointments
- Reports of unprofessional, dismissive, or rude staff interactions
- Concerns about medical errors or misfiled records
In patients' words
"The intake staff at Carilion Clinic are dangerously incompetent, putting patients at risk through negligent disorganization, poor communication, and delays in critical care."
— LocalityBiz Review"I have been a patient of Dr. Lee and Chris Hewitt and nurses Tammy and Sherry for well over 10 years now. They have the best bedside manner of any Doctors/Nurses I have ever had."
— LocalityBiz Review"Second appointment, I waited exactly 1 hour before reminding them I had been waiting. They told me it was normal to wait that long. They had no consideration for me or my condition."
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